Testimonials

Please review our testimonials from the people who know us best: Our clients.

"Using InterviewDirect for the past three years has significantly improved the quality and efficiency of our recruitment process. Unlike other assessment tools, it allows our recruiters and hiring managers to assess job applicants' qualifications quickly, easily, and cost-effectively. No matter how complex our recruiting needs, InterviewDirect consistently delivers. It enables us to achieve our goal of standardizing job interviews across all job families - from call center reps to insurance counselors to tow truck drivers to IT professionals. Even when it came to integrating InterviewDirect with our Applicant Tracking System, the process was smooth and painless.
The commitment and dedication on the part of the Trend Integration team to promptly meet all our needs on an ongoing basis has been outstanding. They are an essential part of our recruiting and retention strategy."

Cheryl Jennings, Managing Director of Human Resources AAA Mid-Atlantic, Inc.

"Within just a few weeks, InterviewDirect significantly improved our HR metrics including the cost-of-hire and time-to-fill; screens are typically completed within 48 hours. At the same time, we are able to cut costs and are positioned to redeploy resources to more strategically important areas. These benefits combined with Trend Integration's intense commitment to customer satisfaction result in a powerful solution that I would recommend to any organization that values a best practices recruitment process."

Dean Melonas, Vice President, Recruitment jetBlue Airways

"InterviewDirect significantly improved our on-campus college recruiting process. By making the investment in time up-front to pre-screen candidates we were able to improve our ability to identify the best students to interview on-campus. Our interview team has noted considerable improvement in key competency areas with the students we selected this year. Getting started was easy using InterviewDirect's simple web interface for evaluation of written and verbal communication skills. Trend Integration's team of seasoned professionals consistently demonstrates an unwavering commitment to the highest level of consultative service and support. The results are impressive - in our first recruiting season using InterviewDirect at colleges and universities nationwide, we advanced more qualified students and exceeded our overall process improvement goals. We couldn't be more pleased! InterviewDirect is a welcome and powerful solution that I would recommend to companies that do high volume recruiting."

Jennifer Warne, Director Towers Perrin

"We are using InterviewDirect to hire Call Center Customer Service Representatives including those requiring multi-lingual skills. InterviewDirect is great in terms of offering efficiencies, providing a streamlined process, and delivering better quality pre-screened applicants. The metrics have been impressive - within the first 24 hours, 65% of our applicants were screened and available for further review."

Susan Banks, Senior Human Resources Manager Otis Elevator Company

"InterviewDirect is a win-win scenario for our firm and our clients. It is allowing us to deliver a better selection of candidate choices in a shorter timeframe, enhancing our clients' ability to successfully finalize the hiring process. At the same time, it is enabling the firm to enhance its reputation with clients while also allowing us to take on more staffing business."

Denise Altman, MBA, CPA, CPBA, President Altman Initiative Group, Inc.

"Our experience with InterviewDirect has been great! This simple, user-friendly technology enables us to eliminate the time typically spent scheduling and conducting phone screens. It also saves us time by making it easy to quickly identify the best qualified applicants. The bottom line - we've experienced time savings of up to one hour per applicant by using InterviewDirect and our overall time-to-fill has been reduced by one to two weeks. With InterviewDirect, we get faster results and spend more of our time where it matters the most!"

Beth Maurer, Director of Human Resources AAA Washington/Inland

"InterviewDirect is a great, cost-effective way to screen job applicants who require good communication skills. It's simple to use, saves time, and it's a very valuable service."

Paul Peworchik, HR Manager for Information Technology Services Penn State University

"When it comes to taking the hassle out of phone screening job applicants, InterviewDirect is the best! No more phone tag with hard to reach job applicants. Just point, click, listen, and you're done. The simple, user-friendly auto-reply and ranking features saved me a lot of time. InterviewDirect made the overall hiring process much easier."

Jennifer C. Loftus, National Director, Astron Solutions

Award

"This highly coveted "Best of Show" award is presented to companies that participated in the first Annual Call Center Exhibition (ACCE) and demonstrated superior innovation, dedication and pursuit of excellence in providing products and services for the ever-growing customer care market...for enabling straightforward yet effective automation of what is typically a complex, time-consuming process, InterviewDirect garners a Best of ACCE award."

BEST OF SHOW - ACCE 2004